The following categories may be returned:
Pillows, mirrors and rugs (excluding custom rugs) that are not used, damaged or worn and in perfect condition.
The following categories are final sale and not eligible for refunds or exchanges:
Furniture, all custom order categories and sale items.
The following categories are eligible for store credit or exchange only:
Pillows, rugs and mirrors if not a custom order .
Return packages must be shipped prepaid through a traceable method such as UPS, FedEx or insured Parcel Post and those shipping costs are non-refundable.
Requests for price adjustments will be honored if the merchandise was purchased at full price and if it is marked down within 14 days of receipt of your package. In the event you have any problem or concern with a custom order we will connect you with a staff member to ensure the issue is resolved to the best of our ability.